Clients
We value continuing to serve you and address your mental health needs. We’re here to help you gain a better quality of life. Contact us today to learn more.
Client Portal
Welcome to our client portal! Log in to review and sign documents sent to you by our practice, upload your current insurance card, make a payment, or access a receipt. To request an account, visit our central office or contact us by phone or email.
Client PortalPayment & Insurance
We strive to make mental health care as accessible as possible. Our clinics accept a variety of insurance plans, including Medicare and Medicaid, and we work with clients to understand their coverage and financial responsibility. Depending on the plan, clients may be responsible for copays, coinsurance, deductibles, and/or other amounts not covered by the insurance. Clients are encouraged to contact their insurance company to clarify benefits and coverage under the specific plan.
For clients who choose not to use insurance to pay for their care, self-pay options are available. Fees vary based on the type and length of service. An initial visit, for example, generally includes an intake or initial evaluation, with ongoing services billed according to the services provided. Psychological testing and assessment, court-related services, and other specialized services may have different fees.
Additionally, for individuals who are uninsured or underinsured, we offer services with a sliding fee scale based on household income and ability to pay.
Our team is happy to answer questions about insurance, fees, billing, and available payment options as well as to help clients identify the most appropriate option for their needs.
What to Expect After
You’ve Scheduled Your
Appointment
Fill Out Forms
Before your first appointment, you’ll need to complete some intake forms to help your therapist understand your history, needs, and goals. This helps keep your session focused your care. We'll provide you with instructions to complete intake forms in the Client Portal. If preferred, paperwork can be filled out in our office. Please arrive 10-15 minutes before your scheduled appointment.
Client PortalReview Payment Info
Before your appointment, please take a moment to review the Payment and Insurance section above for details about your coverage, fees, and financial responsibility. Confirming your coverage, co-pay, and/or any self-pay arrangements ahead of time helps prevent surprises and ensures a smooth start to your session. If you need assistance or have questions, please contact us.
Call with QuestionsCome Prepared
To make the most of your session, come prepared with any questions, concerns, or goals you would like to discuss. When applicable, bring your insurance card, previous assessments, or notes so we can assist you and your therapist can better understand your needs. Being prepared ensures that you get the most out of your time. Feel free to browse frequently asked questions to learn more.
Questions?
Cancellation & No‑Show Policy
We understand that life can be unpredictable. To honor our commitment to all clients and maintain availability, please notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. No-shows or cancellations made with less than 24 hours’ notice may incur a $50 fee.
Thank you in advance for helping ensure we have time to offer the appointment to another client. Emergency-related cancellations will be evaluated individually. We appreciate your understanding and cooperation.
Our network of clinics provides services across South Dakota and in select states via telemental health.
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